Sally Zap

My husband and I were schedule to depart for Japan on 06OCT2022 after having to cancel 2 other bookings within 3 years because of Covid. Japan announced that they would be opening up on 11OCT2022. We could not change our dates so now we needed an ERFS certificate to travel for the 4 day period between 06OCT and 11OCT. I contacted many Japanese travel agencies including Japan Holiday regarding the certificate and only James of Japan Holiday responded positively to my request. We turned our itinerary over to James, who proceeded to arrange for our certificate and within 2 days including working over a weekend, James had completed our certificate so could apply for our visas. The service we received was impeccable, prompt and courteous. Every aspect of our trip went like clockwork. I cannot say enough good things about Japan Holiday, the service we received and especially James efforts. Thank you James for saving our trip to Japan and making it so easy.