Travel Date:June. 7th 2023 Travel Route: Osaka to Kyoto Chauffeur Service
We booked a driver/transport with the company for our family of 5, which included an elderly mobility challenged person. Our itinerary was Osaka to Kyoto which is not the most elderly friendly city with a lot of walking. We appreciated the flexibility of a private van to drop us off/ pick us up at our convenience, which is important as our elderly mum got tired easily. We engaged Chinese speaking drivers for the benefit of our mum. Our drivers/guides were very accommodating and helpful. One even helped us carry the foldable chair for mum. When we requested the van for airport transfers/ferrying luggage, and switching to the more comfortable Alphard for the day tours in Kyoto, the company acceded to our request. James was very responsive with the emails prior to the trip. Only suggestion is perhaps they can help recommend hotels/ Kyoto itinerary for us, which will save us a lot of research. We would use their service again if we go back.