Alexa

This entire company is amazing. The level of communication was impeccable and the drivers were beyond nice. We saw absolutely everything on our list in Japan because of them! If you are thinking about using them 100% do it! My family and I took an 8/9 hours transportation/tour of Hakone with Japan Holiday, and they were amazing! Our driver was very gentle, helpful and thoughtful :) we were traveling with an infant and elderly parents, and he would inform us if the weather seemed colder and that he would wait nearby if we wanted to run back into the car quickly, or he would head over to the restaurants/tea house to check if they were open before letting us out. Really appreciated it! Also, James was very responsive and helpful when coordinating our travels prior to the trip. Thanks so much and would definitely book again when we need a tour/transport!